Les,
I didn't realize 5.3 was distributed in hard copy. If it is that may be a problem to go back.
I'm sure there are others here that can unscrew this mess better than I can as far as licence codes and versions. I didn't think the demo unlocked, I thought you needed the whole program. I started with 5.1 in hard copy, so I don't really know.
If not, a call to Visio is in order I guess If nobody else here offers input.
The tags in Red are proprietary to the program in some ways, some fields don't show with other programs.
Audiograbber tags are universal and standardized for use with any program.
http://www.audiograbber.com-us.net/download.html
I don't think audiograbber will care what the source is, it is a stand alone program.
I have just gone over to this myself from Red and haven't needed it yet.
I have never been able to rip with my external. Ryan told me a while back that it would not work.