Andrew,
Have a more detailed product guide on this (and the DAC-3) that you can send me (PDF is fine)? Do most of your customers get a controller (eg, DAC-3) as well?
What do you mean by "backup facility":
<div class='quotetop'>QUOTE</div><div class='quotemain'>Up to 200 GB hard drive with backup facility[/b][/quote]
How "swappable" is the drive?